SHIPPING

  • When completing the payment process, you can choose between Standard Shipping and Express Shipping.

  • The shipping cost depend on your country and will be calculated at the end of the payment process.

  • We ship your order after we have received your payment.

    • If you choose credit card or paypal as payment method, we receive the payment immediately.

    • If you choose sofort, it takes usually about 2 working days until we receive the payment.

    • Please note: If you need express delivery, use the payment methods credit card or paypal.

  • Once your package has been shipped, we will send you a shipping notification by e-mail including your tracking number.

EXCHANGE

 

If you want to exchange items, the new shipping costs are free. Use the return form below and inform us about the new items you would like to exchange in the last box.

 
RETURNS

 

If you would like to return products, please use the return form below.

We will then send you information about the details of return. 

Requirements:

  • Only items that are unworn, unwashed, not soiled and undamaged can be returned.

  • The items must be returned in its original packaging.

  • All labels must be originally attached.

 

Your refund:

  • Once your returned items have been reviewed by us, we will inform you, if your return has been accepted or rejected.

  • Once your return has been accepted, your refund will be credited to your account within the following working days, depending on your original payment method.

  • The original shipping costs of your order are non-refundable.

We pay the cost of your

return shipment.

A return label will be detached

to your parcel.

RETURN COSTS

AUSTRIA

International customers are responsible for the cost of return. On request we can send you a label for the return shipment, which will be charged.​​

RETURN COSTS

OTHER COUNTRIES

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